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NIS2Certify

Terms and Conditions

Last updated: March 2026

1. Definitions

  • NIS2Certify: NIS2Certify, registered with the KVK under number 76172872
  • User: the natural or legal person who creates an account and/or uses the Service
  • Service: the NIS2Certify SaaS platform for NIS2 compliance readiness scans
  • Assessment: a NIS2 compliance questionnaire completed via the platform
  • Report: the generated PDF document containing assessment results and recommendations
  • Subscription: a paid agreement granting access to the Service

2. Applicability

These Terms and Conditions apply to all agreements between NIS2Certify and the User regarding the use of the Service. By creating an account or using the Service, the User agrees to these terms.

3. Nature of the Service

NIS2Certify provides an indicative compliance readiness scan based on the European NIS2 Directive (EU Directive 2022/2555). The Service is expressly not an official certification body, and the results of assessments and reports:

  • Do not constitute an official NIS2 certificate, quality mark or proof of compliance
  • Do not replace legal, technical or professional advice
  • Provide only an indication of compliance readiness based on the answers provided by the User
  • Are entirely dependent on the accuracy, completeness and currency of the information provided by the User

The User is and remains at all times solely responsible for actually complying with the NIS2 Directive and all obligations arising from it. NIS2Certify cannot be held liable for any failure by the User or their organisation to achieve NIS2 compliance.

The User is strongly advised to seek professional legal and/or technical advice before actually implementing NIS2 measures.

4. Accounts and Access

The User is responsible for keeping login credentials confidential. Each account is personal and may not be shared with third parties outside the registered team. The account owner (administrator) may invite team members within the limits of the chosen subscription.

5. Subscriptions and Payment

5.1 One-off Scan

The one-off scan involves a single payment for carrying out a single NIS2 assessment with an accompanying report.

5.2 Monthly Subscription

The subscription is billed monthly and provides access to multiple assessments, reports and team functionality. The basic subscription includes 1 administrator and 1 report per month. Additional users and reports can be added at an extra cost.

5.3 Changes and Pro-rata Settlement

When increasing or decreasing additional users or reports during a billing period, the difference is settled on a pro-rata basis on the next invoice. This means you only pay for actual usage during the remaining days of the current period.

5.4 Cancellation

The subscription can be cancelled at any time via the account settings. After cancellation, the Service remains available until the end of the current billing period. No refunds are given for amounts already paid.

6. Payments

Payments are processed via Stripe. By making a payment, the User agrees to Stripe's terms. All prices are exclusive of VAT, unless stated otherwise. Invoices are sent by email.

7. Intellectual Property

All intellectual property rights in the Service, including but not limited to software, scoring algorithms, questionnaires, design and documentation, belong to NIS2Certify. The User obtains a limited, non-exclusive and non-transferable right of use for the duration of the subscription.

The data entered by the User remains the property of the User. NIS2Certify may use anonymised and aggregated data to improve the Service.

8. Liability and Disclaimer

NIS2Certify makes every effort to ensure that the Service functions properly, but gives no guarantees regarding the availability, accuracy or completeness of the assessment results.

NIS2Certify is expressly not responsible or liable for:

  • Shortcomings of Users or their organisations in relation to NIS2 compliance or any other laws or regulations
  • Inaccurate, incomplete or misleading answers provided by the User when completing assessments
  • Damage arising from the use of assessment results as a basis for business decisions, investments or organisational changes
  • Failure to achieve NIS2 compliance, even where the User has followed the recommendations from reports — following the recommendations does not guarantee compliance
  • Sanctions, fines, claims or other damage incurred by the User or their organisation as a result of non-compliance with the NIS2 Directive or other regulations
  • Indirect damage, consequential damage, lost profits or reputational damage, regardless of the cause

The User bears full and exclusive responsibility for implementing security measures, making organisational decisions and actually complying with the NIS2 Directive and all other applicable laws and regulations.

The total liability of NIS2Certify — insofar as it is not excluded — is in all cases limited to the amount that the User has actually paid to NIS2Certify in the 12 months preceding the event causing the damage.

9. Availability and Maintenance

NIS2Certify aims for an availability of 99.5% on an annual basis. Planned maintenance work is announced in advance. NIS2Certify is not liable for temporary unavailability as a result of maintenance, third-party failures or force majeure.

10. Privacy

NIS2Certify processes personal data in accordance with the General Data Protection Regulation (GDPR). Please consult our Privacy Policy for more information about how we handle your data.

11. Changes

NIS2Certify reserves the right to amend these Terms and Conditions. Material changes will be communicated to the User by email at least 30 days in advance. Continued use of the Service after the effective date of the change constitutes acceptance of the amended terms.

12. Governing Law and Disputes

These Terms and Conditions are governed by Dutch law, without prejudice to the mandatory provisions of European consumer law (including EU Regulation 2016/679 on data protection). Disputes will preferably be resolved by mutual consultation. If this is not possible, disputes will be submitted to the competent court in the district where NIS2Certify is established.

13. Contact

For questions about these Terms and Conditions, you can contact us at info@nis2certify.org.