Terms and Conditions
Last updated: September 2026
1. Definitions
- NIS2Certify: NIS2Certify, registered with the KVK under number 76172872
- User: the natural or legal person who creates an account and/or uses the Service
- Service: the NIS2Certify SaaS platform for NIS2 compliance readiness scans
- Assessment: a NIS2 compliance questionnaire completed via the platform
- Report: the generated PDF document containing assessment results and recommendations
- Subscription: a paid agreement granting access to the Service
2. Applicability
These Terms and Conditions apply to all agreements between NIS2Certify and the User regarding the use of the Service. By creating an account or using the Service, the User agrees to these terms.
3. Nature of the Service
NIS2Certify provides an indicative compliance readiness scan based on the European NIS2 Directive (EU Directive 2022/2555). The Service is expressly not an official certification body, and the results of assessments and reports:
- Do not constitute an official NIS2 certificate, quality mark or proof of compliance
- Do not replace legal, technical or professional advice
- Provide only an indication of compliance readiness based on the answers provided by the User
- Are entirely dependent on the accuracy, completeness and currency of the information provided by the User
The User is and remains at all times solely responsible for actually complying with the NIS2 Directive and all obligations arising from it. NIS2Certify cannot be held liable for any failure by the User or their organisation to achieve NIS2 compliance.
The User is strongly advised to seek professional legal and/or technical advice before actually implementing NIS2 measures.
4. Accounts and Access
The User is responsible for keeping login credentials confidential. Each account is personal and may not be shared with third parties outside the registered team. The account owner (administrator) may invite team members within the limits of the chosen subscription.
5. Subscriptions and Payment
5.1 One-off Scan
The one-off scan involves a single payment for carrying out a single NIS2 assessment with an accompanying report.
5.2 Subscription
A subscription provides access to multiple assessments, reports and team functionality. The scope of the subscription — the number of clients, users and assessments per month — depends on the package chosen, as stated on the pricing page. Additional clients, users and assessments can be added as paid add-ons. Subscriptions are billed monthly in advance, unless an annual subscription has been chosen.
5.3 Annual Subscription
With an annual subscription the fee is billed twelve months in advance. The subscription renews automatically for a further twelve months at the end of the term, unless it is cancelled before the end of the current term. Cancelling during the term ends the renewal but does not give rise to a refund of amounts already paid for the remainder of the term; the Service remains available until the end of that term.
5.4 Changes and Pro-rata Settlement
When increasing or decreasing additional users or reports during a billing period, the difference is settled on a pro-rata basis on the next invoice. This means you only pay for actual usage during the remaining days of the current period.
5.5 Cancellation
The subscription can be cancelled at any time via the account settings. After cancellation, the Service remains available until the end of the current billing period: until the end of the current month for a monthly subscription, and until the end of the current annual term for an annual subscription. No refunds are given for amounts already paid.
5.6 Founding Member Discount
The first 100 customers receive a 25% discount on the subscription fee. The discount is applied automatically when a subscription is taken out, for as long as places remain available, and stays in force for as long as the subscription continues without interruption. On cancellation of the subscription the discount lapses permanently; a new subscription taken out after cancellation is subject to the regular rate applicable at that time. The discount is not transferable and cannot be exchanged for money. If the package is changed, the discount continues to apply to the new subscription fee.
6. Payments
Payments are processed via Stripe. By making a payment, the User agrees to Stripe's terms. All prices are exclusive of VAT, unless stated otherwise. Invoices are sent by email.
7. Intellectual Property
All intellectual property rights in the Service, including but not limited to software, scoring algorithms, questionnaires, design and documentation, belong to NIS2Certify. The User obtains a limited, non-exclusive and non-transferable right of use for the duration of the subscription.
The data entered by the User remains the property of the User. NIS2Certify may use anonymised and aggregated data to improve the Service.
8. Liability and Disclaimer
NIS2Certify makes every effort to ensure that the Service functions properly, but gives no guarantees regarding the availability, accuracy or completeness of the assessment results.
NIS2Certify is expressly not responsible or liable for:
- Shortcomings of Users or their organisations in relation to NIS2 compliance or any other laws or regulations
- Inaccurate, incomplete or misleading answers provided by the User when completing assessments
- Damage arising from the use of assessment results as a basis for business decisions, investments or organisational changes
- Failure to achieve NIS2 compliance, even where the User has followed the recommendations from reports — following the recommendations does not guarantee compliance
- Sanctions, fines, claims or other damage incurred by the User or their organisation as a result of non-compliance with the NIS2 Directive or other regulations
- Indirect damage, consequential damage, lost profits or reputational damage, regardless of the cause
The User bears full and exclusive responsibility for implementing security measures, making organisational decisions and actually complying with the NIS2 Directive and all other applicable laws and regulations.
The total liability of NIS2Certify — insofar as it is not excluded — is in all cases limited to the amount that the User has actually paid to NIS2Certify in the 12 months preceding the event causing the damage.
9. Availability and Maintenance
NIS2Certify aims for an availability of 99.5% on an annual basis. Planned maintenance work is announced in advance. NIS2Certify is not liable for temporary unavailability as a result of maintenance, third-party failures or force majeure.
10. Privacy
NIS2Certify processes personal data in accordance with the General Data Protection Regulation (GDPR). Please consult our Privacy Policy for more information about how we handle your data.
11. Changes
NIS2Certify reserves the right to amend these Terms and Conditions. Material changes will be communicated to the User by email at least 30 days in advance. Continued use of the Service after the effective date of the change constitutes acceptance of the amended terms.
NIS2Certify may adjust the rates for subscriptions and add-ons. A rate change will be announced by email at least 30 days before it takes effect and applies from the next renewal of the subscription — for an annual subscription, from the start of the next annual term. The User may cancel the subscription before the effective date in accordance with article 5.5. A Founding Member discount already granted remains in force on a rate change and is applied as a percentage of the new rate.
12. Governing Law and Disputes
These Terms and Conditions are governed by Dutch law, without prejudice to the mandatory provisions of European consumer law (including EU Regulation 2016/679 on data protection). Disputes will preferably be resolved by mutual consultation. If this is not possible, disputes will be submitted to the competent court in the district where NIS2Certify is established.
13. Contact
For questions about these Terms and Conditions, you can contact us at info@nis2certify.org.